Debunking myths about online assessments

Online assessments have transformed how we evaluate knowledge and skills. Yet despite their growing popularity in education and professional settings, several misconceptions persist about their effectiveness and reliability.

Let's separate fact from fiction and explore what online assessments really offer.

Myth 1: Online Assessments are easy to cheat on

Although cheating is still a challenge for online assessments, especially in remote environments, it doesn’t mean online assessments are inherently insecure. Modern platforms have introduced advanced safeguards to minimise the risks and uphold the integrity of the testing process.

Remotely invigilated assessments often utilise proctoring software with webcam monitoring to flag suspicious behaviour, browser lockdown technology to prevent access to other applications, and question randomisation to ensure each candidate answers a unique set of questions. Additionally, sophisticated systems can detect unusual response patterns that may indicate dishonesty, and keystroke detection tools can be used to identify the unauthorised use of applications.

It's important to recognise that not all online assessments are the same. Assessments conducted in test centres have a different set of controls, with candidates monitored closely, restricted from bringing in unauthorised materials, and operating under secure conditions that make cheating much harder. Kaplan Assessments also employ exam conduct officers to identify instances where cheating may be occurring, a critical step as cheating rings become more sophisticated and active. Advancements in technology are leading to more sophisticated ways of cheating so will always remain a concern. However, these robust measures, combined with continuous improvements in technology to detect cheating, should ensure that online assessments can maintain high levels of security and fairness.

Myth 2: Switching to digital is expensive

Moving to digital assessments doesn't automatically mean higher costs, it simply reallocates your budget. Expenses for paper exams add up quickly, with printing, distribution, and manual processing all requiring significant resources.

In contrast, digital assessments reduce administrative workload and are much easier to scale as more students participate, making them a cost-effective choice as demand increases.

Myth 3: Technical issues make them unreliable

Concerns about internet connectivity, software glitches, and technical difficulties are understandable. However, reputable assessment providers have implemented safeguards to minimise these risks.

Most platforms now offer:

• Offline functionality that saves your progress even if connection drops
• Automatic recovery systems that restore your work after interruptions
• Pre-assessment technical checks to identify potential issues
• Dedicated technical support available throughout the assessment
• Clear protocols for handling technical difficulties that affect your performance
• Robust business continuity plans to manage everything from technical glitches to disaster recovery scenarios like severe weather or cyber attacks.

You should also ensure you're working from a suitable environment with stable internet connection and compatible devices. Taking these enhanced precautions dramatically reduces the likelihood of technical problems.

Myth 4: Online assessments aren't inclusive

It's true that online assessments can sometimes present barriers, particularly concerning digital poverty where access to reliable internet or suitable devices is limited. This is a valid concern we must address. However, it's also a misconception to think online assessments inherently exclude many candidates. In fact, modern platforms are increasingly designed with inclusivity at their core, actively working to bridge these gaps. Most platforms are prioritising inclusivity by offering accessible formats such as screen reader compatibility, larger text options, and alternative input methods to accommodate diverse needs.

Flexible scheduling gives candidates the freedom to choose assessment times that fit around their work, family, or other commitments, while the ability to complete assessments in a comfortable, familiar environment helps reduce anxiety and support better performance. By removing traditional barriers, digital exams enable more people to participate on equal terms than ever before.

The truth about online assessments

Online assessments represent a credible alternative to traditional testing methods. When properly designed and implemented, they offer robust security, meaningful evaluation of understanding, personalised experiences and versatility across subjects.

Instead of seeing online assessments with doubt, it's time to recognise them for what they are: valuable tools that have evolved to meet the needs of learners and organisations. They provide flexibility without compromising rigour, and accessibility without sacrificing integrity.

Discover how Kaplan Assessments can support your organisation with online assessments. Contact us today to learn more.