Our approach to Assessments and Qualifications
Whether you need a short qualification, an award focusing on a new, up and coming area of your industry, or a major overhaul of an existing qualification regime, our ability to tailor a solution to meet your organisation’s precise needs is what sets us apart.
Wherever you are now, we can get you to where you want to be
The motivation for seeking a professional qualification or assessment can be wide and varied.
You may be struggling to find an existing qualification that covers the right topics, wasting your and your employees time learning out-dated concepts, but not tackling the current key issues.
You may want to elevate an existing internal training and assessment programme into a formal qualification as a way to attract employees and reassure clients.
You may be wanting to completely overhaul the licensing pathway for your sector (industry), ensuring consistent standards that are better aligned with your modern day profession.
Whatever your starting point, we can help.
Tailored to you
Your journey begins with our Client Solutions team, where your dedicated Client Solutions Manager will support you throughout, effectively managing the project with you and making sure that it is delivered on time.
Modular services
We can provide any combination of design, development and delivery for full qualifications or just for the assessment elements specifically.
Partnership approach
Flexibility to draw from a range of trusted partners, as well as our in-house staff, allows us to bring expertise where it matters most.
Modular services
Our modular approach of design, develop, deliver allows us to tailor our services to meet your needs.
Design
Suited to those who are starting with just a concept, a vision or an idea. We will work with you and other stakeholders to map out clear objectives and understand what you want to achieve.
- What competencies do professionals in your sector need to demonstrate to do their job well?
- What methods of assessment are suited to the competencies that need to be measured?
- What level of reliability, accuracy, and validity is appropriate and how is that best balanced with cost effectiveness?
- What’s the extent of change in the sector, and how important is it that professionals can demonstrate they are up to date on the latest developments?
- What degree of specialisation exists within the sector?
- How important is regulatory oversight?
Through interviews, surveys and job task analysis, we’ll create a detailed specification of your proposed assessment or qualification.
Develop
This interim phase is about testing the design and turning a plan into reality. For a qualification or assessment to deliver on its promises, you need everything set up for success.
- Ensuring stakeholders are accepting and supporting of the changes
- Training subject matter experts to be able to devise assessments of the right quality and standard
- Developing the necessary policies and processes that will govern the assessment or qualification
- Building candidate communication mechanisms through websites, call centres
- Ensuring assessment design is intrinsically accessible and intuitive
It may be appropriate to run a pilot before you go to delivery. This might be something on a small scale such as getting a few "candidates" to try some of the questions and give you feedback. Or it might be a full scale pilot leading to a statistical analysis of the design.
Depending on your design, and ongoing plans for delivery, we have the flexibility and expertise to support you with some or all of the assessment development phase; something entirely tailored to you, leveraging what your organisation may have already tried and tested or we can partner with and support you to develop your own solutions.
Deliver
This final phase is for those who don’t want the administrative burden associated with the day-to-day delivery of assessments and qualifications.
- Writing, compiling and scheduling assessments
- Marking, grading and standard setting
- Handling all candidate interactions from booking exams, agreeing reasonable adjustments, issuing results and certificates
- On the day delivery of assessments
- Post assessment psychometric analysis, and evaluation of requests for special consideration
- Approval of training providers, test centres, and centre devised assessments.
The operation of assessments requires detailed planning and meticulous execution to be successful. Our expertise, alongside our partnership approach, means you can outsource all aspects of delivery to us, to get an efficient, effective, and quality assured solution.
Partnership approach
Your Client Solutions Manager will work with you to understand your objectives and unique requirements. Drawing on relevant expertise from within our team, and from our trusted partners, they’ll tailor our services to your requirements.
We partner with some of the leading companies in their sectors to provide flexibility and the assurance of quality.
Assessment platforms
We work with a number of leading assessment platform providers such as Pearson VUE, RM, Rogo and ITS to ensure that, regardless of the assessment methodology best suited to your needs, we are able to deliver.
Test centre and remote invigilation network
We can cater for both in-centre and remote delivery of assessments, from a variety of partners including Kaplan Financial, Pearson VUE, ITTS, Eintech, RM and Talview.
Communication tools
From our online web portal provider, through to telephony providers, online survey tools and website platforms, we work with the best in the business.
and how we can help develop a tailored Assessment or Qualification to your needs.